FAQ

What is the minimum order?

Plan on 100 pieces per design. That is the number we use for most displays, boxes, trays, and stands. Homepage programs that mix several constructions can land in a 100–500 range depending on size and process. New buyers who need a smaller trial should say so in the first email — we will tell you if a lower first run is workable for that part, rather than treating 100 as immovable for every sketch.

What should I send to get a quote?

Email sales@sanait.com with whatever you have: a retailer photo, a dimensioned sketch, or CAD. Include target quantity, the country of delivery, and whether you want print, engraving, or a tinted body. If you only have the product the fixture must hold, send that. We build the drawing from there and quote against a named specification, not a vague “acrylic box.”

How is price built?

Unit cost follows sheet grade and thickness, cut and polish area, bends, bonding, hardware, print coverage, packing, and quantity. Larger runs usually drop the unit price because setup is spread further. Tooling for typical cut-and-polish work is not billed as a separate mold line; unusual jigs are named on the quote if they exist.

Do you take small brands and first imports?

Yes. A large share of current work is short, specified runs — a hundred menu holders, two hundred sample boxes, a few plinth heights for one gallery install — not only national rollouts. You get the same drawing loop, the same inspection pass, and the same project contact.

Can I see a prototype before bulk production?

Yes. After the drawing is agreed we make a custom sample. Most simple parts leave the sample bench in 2–5 working days; more assembled or printed pieces can take up to about a week. Sample cost depends on size and decoration. Freight is billed separately. The sample fee is not automatically credited to the bulk invoice unless the quote says so.

Can I sign off from photos?

You can, and many buyers do when a launch date is tight. We send bench photos of the finished sample. Keep the physical piece in the plan if lid fit, magnet pull, or print-under-light matters. Changes you request after approval are quoted before the next sample starts. Our own drawing mistakes are corrected without an extra sample fee.

Do reorders need another sample?

Not if size, sheet, finish, print, hardware, and carton spec are unchanged. We confirm the retained drawing before releasing the repeat run. Any of those items changing usually means a new sample.

How long does bulk production take?

Most custom stands, boxes, and trays run 10–25 working days after sample approval. Quantity, print coverage, and special-color sheet can push a job toward 30 days. The ready date is written on the quote before you pay a deposit. Chinese New Year and peak export weeks affect both the floor and freight space — send the brief early if the in-store date sits near those windows.

What sheet do you use?

Virgin-grade PMMA — the same family buyers call acrylic, perspex, lucite, or plexiglass. We specify high-clarity display sheet as the default; UV-stable and impact-modified grades are quoted when the environment needs them. Colors and tints follow available sheet plus custom print. Thickness is project-based: everyday organizers often sit at 3–8 mm; pedestals and solid blocks run much thicker.

Sheet used in production is SGS-tested against RoHS, REACH, POPs, and FDA where the application requires those papers. Ask for the batch documents at RFQ if your compliance file needs them on the shipment.

What happens inside the workshop?

Dongguan handles the path from sheet to carton:

• Laser cutting and CNC machining
• Hot bending / heat forming
• Diamond-edge polishing and UV bonding
• UV printing, silkscreen, and laser engraving
• Hardware fitting and final assembly

OEM and ODM work is normal. A rough concept is enough; we return a buildable drawing and, when the assembly is awkward, a 3D view for approval.

How is quality checked if something arrives wrong?

Every unit is inspected before it is packed. If transit damage traces back to our packing, we replace the pieces or credit the next order. Photograph the outer carton, inner pack, labels, and the affected parts, then email the project contact with the received count. Production faults and carrier damage are separated so the remedy matches the cause.

How do you ship, and can duties be prepaid?

Shipments leave Dongguan by express courier, air freight, sea freight, or China–Europe rail. Typical planning windows:

• Air — about 10–15 days door to door
• Sea — about 30–35 days
• Rail to Europe — about 45–50 days

For the United States, the EU, the UK, and most of Asia we can quote a landed price that already includes customs duties and taxes. That is the option most first-time importers use. If you have your own forwarder, packed cartons can be handed to their China agent with carton sizes and gross weight attached.

What payment methods do you accept?

T/T bank transfer is the usual rail for production. PayPal and Western Union are used for samples and smaller invoices where the destination account allows it. Deposit versus balance is confirmed on the formal invoice before production starts — product pages commonly work on a deposit to release the floor and the remainder before the goods leave. Match the beneficiary on that invoice before you send funds.

Do I need CAD?

No. A photo of a shop fixture or the product that must sit inside the box is enough to open a quote. CAD, AI, PDF, and high-resolution PNG all help. Vector files with outlined fonts give the cleanest print and engraving edge. We will say so if a logo will pixelate at the planned size.

How is the logo applied?

In-house options are UV printing, silkscreen, and laser engraving. Print can sit on the face or reverse-printed behind clear sheet. Body color is a sheet choice; printed graphics can be aimed at a named Pantone or HEX and signed off on a print proof. Your artwork stays yours. We use it only to produce your order.

What does Sanait manufacture?

Custom acrylic fabrication for brand and retail programs, including:

• POS / POP and countertop display stands
• Bespoke boxes and clear packaging
• Makeup organizers and cosmetic fixtures
• Jewelry and perfume stands
• Lucite serving trays
• Brochure holders and signage
• Pedestals, plinths, and solid blocks
• Hotel and hospitality fixtures

The site shows representative constructions. Almost every production order is sized and branded to the client. Send the photo you like and the dimensions you actually need — we quote that specification.

What should the first brief include so we do not draw the wrong thing?

Name the load, the setting, and the product the piece must accept. Outdoor sun, heavy bottles, hanging jewelry, and food contact each change thickness and hardware. If the unit must nest, lock, or sit on an existing counter run, put that in the first paragraph.